1. Who We Are
Secure World Travel Ltd ("we", "us", "our") provides practical travel-security information, a digital guide, free checklist resources and selected travel-security products. Our website is secureworldtravel.com. We are responsible for the personal data you provide when you buy from us, request a checklist, apply for a trade or partner relationship, or contact us.
Secure World Travel Ltd is registered in England and Wales under company number 17327634. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
2. What Data We Collect
- Purchase data: Your name, email address, order details and billing information when you buy a guide or product. Payment card details are processed securely by our payment provider and are not stored by us.
- Checklist and marketing data: Your name, email address, consent preferences and the resource you requested.
- Contact enquiries: Name, email address, subject and message content you submit via our contact form.
- Trade and partner enquiries: Business name, contact name, email, phone, website, business type, partnership preference and any details you provide with the application.
- Account data: Email address and profile name if you create an account to access private areas of the website.
- Usage data: Standard server logs and analytics information such as IP address, browser type, pages visited, timestamps and campaign attribution where tracking tools are active.
3. How We Use Your Data
- To process and fulfil orders, including secure access to purchased digital content.
- To send requested checklist resources and respond to support enquiries.
- To review trade, partner and reseller enquiries.
- To send marketing communications where you have consented or where permitted by law.
- To measure website performance, understand campaign effectiveness and improve the security and functionality of the website.
4. Legal Basis for Processing
We process your data on the following grounds under UK GDPR:
- Contract performance: Processing orders and delivering purchased content or products.
- Legitimate interests: Fraud prevention, security monitoring, customer support, service improvement and measuring marketing performance.
- Consent: Newsletter sign-ups, optional marketing communications and non-essential advertising or analytics tracking where consent is required.
5. Sharing Your Data
We do not sell your personal data. We may share it only with trusted service providers who help us operate the website and fulfil customer requests:
- Payment processor: To securely process transactions.
- Email service provider: To deliver requested checklist, order, enquiry and marketing emails.
- Cloud hosting provider: To host the website and store application data securely.
- Analytics and advertising platforms: To measure website traffic, campaign performance and conversions where tracking tools are active.
6. Data Retention
We retain purchase records for up to 7 years where required for tax and legal compliance. Enquiry and marketing records are kept only for as long as needed for the purpose collected, unless a longer period is required by law. You may request deletion of non-legally-required data at any time.
7. Your Rights
Under UK GDPR, you have the right to access your data, correct inaccuracies, request erasure, object to processing, restrict processing and request data portability. To exercise these rights, email us at privacy@secureworldtravel.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies and Tracking
We use essential cookies required for security, checkout, authentication and basic website operation. We may also use analytics and advertising technologies, including Meta Pixel and Google advertising/analytics tags, to understand traffic, measure campaigns and improve promotion of the guide. Where required, these tools should be used with appropriate cookie notice and consent controls.